Industry solutions

Bringing Smiles Across the Board

We take pride in earning the trust of diverse sectors, allowing us the privilege to extend our customer support and BPO services across various industries. At Independencegroup, we are committed to fostering strong partnerships based on shared values and a unified purpose. Our collaborations are rooted in the mutual ambition to enhance customer interactions and deliver exceptional experiences.

Join us in shaping a superior customer journey that sets new standards in service excellence. Let’s collaborate to innovate and elevate the customer experience together!

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Our expertise in industries

Our team's profound expertise and dedicated solutions empower businesses to enhance their operations and customer satisfaction. Here's how we contribute across different sectors

Telecommunications

We help telecom companies manage customer inquiries and technical support with efficiency, ensuring high customer retention and satisfaction through our round-the-clock service.

Financial Services

Our expertise in the financial sector allows us to provide exceptional support for banking services, insurance queries, and investment product information, safeguarding sensitive data with the highest compliance standards.

E-Commerce

From handling order inquiries to managing returns and escalations, we ensure a smooth operation for online retailers, enhancing customer experience and boosting sales.

Healthcare

We offer comprehensive support for healthcare providers including appointment scheduling, billing inquiries, and patient care coordination, all while complying with strict confidentiality regulations.

Real Estate

Our team assists real estate businesses in managing property inquiries, booking viewings, and providing detailed information to potential buyers and renters, enhancing client engagement and satisfaction.

Technology

Supporting tech companies with technical assistance, customer support, and product troubleshooting, we help maintain the high service standards expected in this rapidly evolving industry.

Education

We provide support for educational institutions in managing course inquiries, registration processes, and student support services, fostering an environment conducive to learning.

Government

Our services extend to government agencies, facilitating citizen engagement through timely and accurate responses to queries and support in documentation processes.

Energy and Utilities

We assist energy companies in managing customer relations, outage reports, and service restoration information, ensuring reliability and efficiency in public utility services.

Hear it from our clients

Explore the diverse experiences of our satisfied customers. Every testimonial reflects our commitment to excellence and the impactful solutions we provide.

The efficiency and attention to detail by this team are unmatched. They delivered exactly what we needed for our project’s success

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Ariana Venti

Founder @CreativeSolutions

Their innovative approach transformed our business operations. We are now more agile and customer-focused than ever before

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Leo Gatsby

Founder @InnovateTech

Their customer service is exceptional. They are quick to respond and always offer practical solutions to our problems.

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Max Turner

Founder @NextGenInnovators

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CONTACT US

Contact us today
We value your feedback!

Our Location

Ingrišova 1382/1, Uhříněves, 104 00 Praha 10

How сan we help?

info@independencegroup.org

We're always delighted to hear from you! Your feedback is invaluable to us. Feel free to reach out to us with any questions, comments, or suggestions via any convenient means. We look forward to hearing from you and promise to respond promptly. Thank you for your support and trust

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