Independencegroup services

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In today’s competitive landscape, standing out based solely on products or services is increasingly difficult. Our solutions enable businesses to concentrate on their core operations while efficiently managing customer interactions across all channels, providing scalable support without the overhead costs associated with full-time staff.

We possess specialized industry knowledge, ensuring our professional services are beneficial for both burgeoning startups and established multinational corporations needing customized communication strategies that are accessible around the clock, every day of the year.

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Customer support

  • 24/7 Customer support
  • Loyalty program management
  • Complaint resolution
  • Technical assistance
  • Administrative support
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Key benefits

  • Around-the-clock service
  • Comprehensive customer interaction management
  • Multilingual support capabilities
  • Skilled and knowledgeable support personnel

Business needs

  • Focus on primary business functions
  • Extensive support hours
  • Integrated customer relationship management
  • Flexible and scalable solutions

Communication channels

  • Telephone
  • Email
  • Live and Web Chat
  • Social media platforms
  • Video communication
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Marketing

  • Brand development
  • Targeted campaign management
  • Market analysis and surveys
  • Advertising effectiveness assessment
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Key benefits

  • Extensive B2B industry database
  • Customized consumer experiences
  • Multi-channel campaign execution
  • Real-time performance reporting

Business needs

  • Insightful advertising campaign evaluations
  • Effective marketing communication strategies
  • Comprehensive brand perception analysis
  • Market sentiment assessment across product lines

Communication channels

  • Telephone
  • Email
  • Live and Web Chat
  • Social media platforms
  • Video communication
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Sales

  • Lead generation
  • Inbound sales management
  • Sales process administration
  • Order processing and aftersales support
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Key benefits

  • Expertise across the sales cycle
  • Professionally trained sales agents
  • Access to a comprehensive B2B database
  • Adaptability to market demands

Business needs

  • Market expansion and new opportunity creation
  • High-quality lead generation
  • Sales team scaling and optimization
  • Continuous prospecting and client engagement

Communication channels

  • Telephone
  • Email
  • Live and Web Chat
  • Social media platforms
  • Video communication

Hear it from our clients

Explore the diverse experiences of our satisfied customers. Every testimonial reflects our commitment to excellence and the impactful solutions we provide.

The efficiency and attention to detail by this team are unmatched. They delivered exactly what we needed for our project’s success

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Ariana Venti

Founder @CreativeSolutions

Their innovative approach transformed our business operations. We are now more agile and customer-focused than ever before

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Leo Gatsby

Founder @InnovateTech

Their customer service is exceptional. They are quick to respond and always offer practical solutions to our problems.

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Max Turner

Founder @NextGenInnovators

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Contact us today
We value your feedback!

Our Location

Ingrišova 1382/1, Uhříněves, 104 00 Praha 10

How сan we help?

info@independencegroup.org

We're always delighted to hear from you! Your feedback is invaluable to us. Feel free to reach out to us with any questions, comments, or suggestions via any convenient means. We look forward to hearing from you and promise to respond promptly. Thank you for your support and trust

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